I want to shop for a phone but I haven’t actually shop online before. please which site has better customer service, Jumia or Konga; am more interested in the delivery time because I need to start using the phone in like a week
Quick delivery all depends on your location.
The time it will take for any online store to send your product to your door in cities like Lagos and Abuja will be different from that of someone staying in a rural area.
I think the best thing to check when you want to order anything online is to check the customer reviews of the seller.
Customer rating matters so Don’t just go for cheap products online.
Some of the best online shopping stores in Nigeria in terms of service, excellence, coverage and popularity are:
- Parktel Online.
1. Jumia (the #1 Online Shopping Site in Africa)
Jumia is no small player in the business of shopping online in Nigeria and/or Africa as a whole: they have internet shops in major west African countries as well as pick up centers in major cities.
Jumia delivers each product with high level of professionalism and considers consumer’s satisfaction a priority. Jumia’s virtual store is trusted by many as one of the best e-web-stores in Nigeria.
With the surge in discounts and promos, Jumia Nigeria should be a great destination for buying things online in Nigeria and west African states.
Jumia’s eMall is trusted, sales quality products and have a good return policy for damaged goods.
The only downside with using Jumia is their inability to deliver nationwide like konga (“pay on delivery” isn’t available to all locations): you have to pick up items from major cities only.
Their official website is http://www.jumia.com.ng
2. Konga Online Shopping Store
Konga is the undisputed forerunner when it comes to online shopping in Nigeria. They revolutionize the space to something attractive and really interesting to the Nigerian populace.
Konga do not only sell products at a discounted rate, but do offer coupon codes that really works. Their daily deals is like no other, their delivery is nationwide.
You can always buy from konga with peace of mind as other sellers on the platform that tries to sell counterfeit products are booted out without losses on the consumer’s part.
Their support is always top-notched, so is their delivery and after-sale services. Konga offers “pay on delivery” services nationwide. You can experience all the awesomeness that comes with shopping on konga by visiting their homepage at http://www.konga.com
3. Payporte (Best Nigerian Shop to Buy Food Items)
Payporte is not just a popular Nigeria’s electronic shopping mall, but one that offers good after-sales support to buyers that shop daily from their user-friendly platform.
Just like Konga and Jumia, Payporte lets users market their quality products via their e-shopping website. They have rules and mechanism in place to checkmate fraudulent sellers, thereby protecting their customers from all kinds of frauds.
There’s also an affiliate program at Payporte that lets users without a product of their own – earn some good amount of money by promoting quality products from other sellers.
Their website is well-secured with an SSL certificate and seated at https://www.payporte.com.
4. Yudala (a Nigerian Online Store with Offline Shopping Outlets)
Yudala wowed many Nigerians including my humble self with their black Friday sales that took place both online and offline simultaneously.
In Fact, the Yudala business model seems to be well-suited to the Nigerian populace where trust is a major issue and buyers prefers paying on delivery to pre-paying for online orders. They have launched mega retail shops in popular Nigerian cities and would extend to other cities in the long run.
The largest price slash during their black Friday sales where a Lenovo laptop of about 12GB RAM, 1TB HDD, Core i7 processor and 15.6 inches screen was sold for less than NGN90,000 has shown how serious they are with honesty and quick service delivery that was further proven in their drone delivery of orders.
In all, Yudala is a trusted platform to shop online in Nigeria. Their homepage is seated at http://www.yudala.com
Vconnect is one of the first really successful business directory website to grace the Nigerian cyberspace. Their recent dabble into the e-Commerce space seems to be a great step in the right direction.
Shopping on Vconnect means that you are transacting with a company that cares so much about consumer’s right, pre-sales and after-sales support.
Their products are of a good standard and comes at a great price too. You should have some good confidence shopping on the Vconnect website.
The official website is found at vconnect.com/marketplace.
Dealdey is renowned for cheap and amazing deals, they have been in the eCommerce business for so long and knows how to treat their clients with respect.
Dealdey’s delivery is fine, you just need to be careful with unpopular sellers with ridiculous amount for expensive items. See their website at http://www.dealdey.com
7. Olx Nigeria
Olx is like the Craigslist of Nigeria, there are lots of fairly used items to buy online for cheap and really ridiculous amount.
You just have to be very careful here as most fraudulent users are registered in the website already. Just deal with persons with several positive reviews.
You can get access to their homepage via http://www.olx.com.ng
Those are some of the online stores in Nigeria to order your items, I personally don’t use any of the online stores. I only use them to get price and then go to the market and price them down below what I got online.
This strategy work for me most times but shopping your items online will be better if you don’t need the item urgently. SInce you said you need to get the phone in a week I suggest you use my strategy.